Privacy Policy

Last Updated: May 2026

1. Introduction

This Privacy Policy ("Policy") describes how 999ji ("we," "us," or "our") collects, uses, stores, shares, and protects the personal information of players and visitors who access the 999ji online gaming platform at 999ji.net ("Platform"). This Policy applies to all services offered by 999ji, including live casino games, slot machines, sports betting, bingo, and all related features and promotions.

999ji is committed to protecting the privacy of every Filipino player who trusts us with their personal data. We operate in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). By registering an account or using the 999ji Platform, you consent to the collection and processing of your personal data as described in this Policy.

If you do not agree with the terms of this Policy, please do not use the 999ji Platform. For questions or concerns about how we handle your data, please contact our Data Protection Officer at [email protected].

2. Personal Data We Collect

999ji collects the following categories of personal data from players and platform visitors:

2.1 Identity & Contact Information

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Residential address (including city — Metro Manila, Cebu, Davao, Quezon City, Makati, or elsewhere in the Philippines)
• Email address and mobile phone number
• Government-issued ID details (e.g., PhilSys ID number, passport number, driver's license number)

2.2 Financial Information

• GCash mobile number and account reference
• PayMaya account reference
• Bank account details for BPI, BDO, or Metrobank transfers (account name and number only — never full banking credentials)
• Transaction history, including deposit amounts, withdrawal amounts, and timestamps

2.3 Gaming Activity Data

• Game session logs, including games played, wager amounts, and outcomes
• Bonus and promotion usage history
• Responsible gaming settings (deposit limits, session limits, self-exclusion status)

2.4 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Session duration and navigation patterns on the 999ji Platform
• Cookie identifiers and similar tracking technologies (see Section 9)

2.5 Communications Data

• Records of your communications with the 999ji support team via live chat or email
• Feedback, complaints, and dispute records

3. How We Collect Your Data

999ji collects personal data through the following means:

• Direct collection: Information you provide when registering a 999ji account, completing KYC verification, making deposits or withdrawals, or contacting our support team.
• Automated collection: Technical data collected automatically when you access the 999ji Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from payment processors; and geolocation data from IP intelligence services.

4. Purpose of Processing Your Data

999ji processes your personal data for the following purposes:

Purpose	Data Used
Account registration and management	Identity, contact, and login credentials
Age and identity verification (KYC)	Government ID details, date of birth
Processing deposits and withdrawals	Financial information, transaction history
Delivering gaming services	Gaming activity data, device data
Fraud prevention and anti-money laundering (AML)	Identity, financial, and technical data
Customer support and dispute resolution	Communications data, account history
Responsible gaming monitoring	Gaming activity, responsible gaming settings
Marketing and promotional communications (opt-in only)	Contact information, gaming preferences
Platform analytics and improvement	Technical and device data, navigation patterns
Legal and regulatory compliance	All categories as required by applicable law

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 999ji processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations to you as a registered 999ji player, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulations, AML obligations under Republic Act No. 9160, and tax reporting requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your privacy rights.
• Consent: Processing for optional purposes such as marketing communications, where you have provided explicit opt-in consent. You may withdraw consent at any time.

6. Data Sharing & Disclosure

999ji does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, for the purpose of processing your deposits and withdrawals in Philippine Peso.
• KYC and identity verification providers: Third-party services that assist 999ji in verifying your identity and age in compliance with PAGCOR requirements.
• Fraud prevention and AML services: Providers that help 999ji detect and prevent fraudulent activity and money laundering on the platform.
• IT infrastructure and hosting providers: Cloud and server providers that host the 999ji Platform under strict data processing agreements.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies, where disclosure is required by law or court order.
• Professional advisors: Legal counsel, auditors, and accountants, subject to professional confidentiality obligations.

All third-party service providers engaged by 999ji are contractually required to process your personal data only for the specified purpose and to maintain appropriate security standards consistent with this Policy.

7. Data Retention

999ji retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with PAGCOR and AML record-keeping requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Gaming activity logs are retained for three (3) years from the date of the session.
• Customer support communications are retained for two (2) years from the date of the last interaction.
• Marketing consent records are retained for the duration of your consent and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.

8. Data Security

999ji implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 999ji Platform.
• Encryption at rest for sensitive personal and financial data stored on 999ji servers.
• Access controls: Personal data is accessible only to 999ji staff who require it to perform their job functions, under strict role-based access policies.
• Regular security audits and penetration testing of the 999ji Platform infrastructure.
• Incident response procedures: In the event of a personal data breach, 999ji will notify affected players and the National Privacy Commission within 72 hours of becoming aware of the breach, as required by the Data Privacy Act.

While 999ji takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 999ji account credentials.

9. Cookies & Tracking Technologies

999ji uses cookies and similar technologies to operate and improve the Platform. The following types of cookies are used:

• Essential cookies: Required for the 999ji Platform to function, including session management and login authentication. These cannot be disabled.
• Preference cookies: Store your language, display, and responsible gaming settings so you do not need to re-enter them on each visit.
• Analytics cookies: Help 999ji understand how players use the Platform so we can improve performance and user experience. Data collected is aggregated and anonymized.

999ji does not use cross-site tracking cookies or share cookie data with advertising networks. You can manage cookie preferences through your browser settings; however, disabling essential cookies may affect Platform functionality.

10. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 999ji:

• Right to be informed: The right to know what personal data 999ji collects and how it is processed — which this Policy fulfills.
• Right of access: The right to request a copy of the personal data 999ji holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object: The right to object to processing of your personal data for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days.

11. Minors & Age Restriction

The 999ji Platform is strictly for adults aged 21 years and older, in accordance with Philippine gambling regulations. 999ji does not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account, void any associated transactions, and delete the minor's personal data from our systems.

If you believe a minor has accessed the 999ji Platform, please notify us immediately at [email protected].

12. International Data Transfers

999ji primarily stores and processes your personal data within the Philippines. In cases where data is transferred to service providers located outside the Philippines (for example, cloud infrastructure providers), 999ji ensures that such transfers are subject to appropriate safeguards, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law.

13. Third-Party Services

The 999ji Platform may integrate with third-party services such as payment gateways (GCash, PayMaya, BPI, BDO, Metrobank) and game content providers. When you interact with these third-party services, their own privacy policies apply to the data they collect. 999ji is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party service you use in connection with the 999ji Platform.

14. Changes to This Policy

999ji reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will update the "Last Updated" date at the top of this page and notify registered players via email or an in-platform notification. Your continued use of the 999ji Platform following any update constitutes your acceptance of the revised Policy.

We encourage you to review this Policy periodically to stay informed about how 999ji protects your personal data.

15. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 999ji, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 on the 999ji Platform
• Response Time: Within 30 days for data rights requests; within 24 hours for general inquiries

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.